Performance Analyst

Remote | Full Time

About Us:


With over 100 years of combined industry experience, the Community Minerals team specializes in the purchase of mineral or royalty rights all over the US. We have earned a stellar reputation with hundreds of satisfied customers and an “A” rating with the Better Business Bureau. With our proven track record, we continue to serve mineral owners in several states with transparency, accountability, and a personalized experience to meet individual needs.

Job Summary:

The Performance Analyst will be responsible for processing business processes and initiatives to ensure the attainment of the organization’s goals and objectives. This role is also responsible for activities that support the creation and management of dashboards and reports, which will guide the management’s decision-making process.

Job Description:

  • Building and designing reports from multiple data sources, exported from varied systems and tools.

  • Generating and updating daily, weekly, monthly, and yearly KPI reports to be used in tracking and evaluating team performance.

  • Work in direct partnership with leadership to understand the organization's needs around data analysis and data processing aimed toward implementing data-driven decisions.

  • Accountable for real-time reporting, documenting, and diagnosing trends on key performance metrics.

  • Implementing processes for data collection, cleanup, maintenance, analysis, forecasting, and validation for organization-wide data.

  • Execute marketing response forecasts and own the development and implementation of staffing and metric models, reporting, and analysis.

  • Develop, maintain, and update process-related handbooks for all aspects of the role.

Qualifications:

  • Education: Bachelor’s Degree in Mathematics, Statistics, Computer Science, Economics, Data Science or a related field

    Experience:
    - 1-3 years of experience in performance metric analysis
    - Proven experience in data analysis, report generation, and performance analysis is required
    - Experience in data analysis tools and software is a plus
    - Experience with cross-functional teams and collaborating with leadership is a plus
    - Prior US Title Company work experience preferred

    Technical Skills:

  • Proficiency in CRM Software

  • Must have Structured Query Language Skills

  • Intermediate to advanced proficiency in Microsoft Excel/ Google Sheets

  • Inquisitive and analytical to understand root causes and patterns in data

  • Experience in workforce management with a call center company is an advantage

  • Strong knowledge of data collection, data clean-up, and data visualization techniques

  • Familiarity with statistical analysis and forecasting techniques

    Additional Skills:

  • Excellent Organization skills to handle multiple tasks within set deadlines

  • Excellent oral and written communication skills to effectively convey information and develop presentations for multiple levels of the organization

  • Strong quantitative skills in data management and application of statistical tools and models

  • Problem-solving and analytical skills

  • Ability to work independently and as part of a team

What’s in it for you:

  • Competitive Compensation: Earn $4/hr. to $5/hr. paid in U.S. Dollars, commensurate with your skills and experience.

  • Work your way: Remote Work Set-Up enabling you to operate from the comfort and convenience of your own chosen workspace

  • Health and Happiness: Comprehensive Health, Dental, and Life Insurance for you and your dependents (Philippines)

  • Wellness Perks: Health and Wellness Perks to help maintain a healthy work-life balance (Philippines)

  • Success Incentives: Enjoy company bonuses and performance-driven rewards.

  • Soar with Us: Opportunities for career growth and promotions await you.

  • Positive Vibes Only: Experience a supportive and uplifting work culture.

  • Annual Bonus: We value your dedication throughout the year, rewarding you with an annual performance bonus shared at the end of the year.

  • Performance Raise: Your hard work doesn't go unnoticed. Be ready to seize opportunities for salary increase based on your outstanding performance.

System Requirements:

To ensure optimal performance and functionality while using different web and application tools, please make sure that your system meets the following requirements:

Operating System:

  • Windows: Windows 8.1 (64-bit) or higher

  • macOS: macOS 10.13 (High Sierra) or higher

Processor:

  • Intel: Skylake-class 6th Gen i3, i5, or i7 processor or higher

  • AMD: Excavator-class (2015) processor or higher


Memory (RAM):

A minimum of 8 GB of RAM is required.