Performance Data Analyst
Remote | Full Time
About Us:
With over 100 years of combined industry experience, the Community Minerals team specializes in the purchase of mineral or royalty rights all over the US. We have earned a stellar reputation with hundreds of satisfied customers and an “A” Rating with the Better Business Bureau. With our proven track record, we continue to serve mineral owners in several states with transparency, accountability, and a personalized experience to meet individual needs.
Job Summary:
We are seeking a highly motivated and skilled Performance Analyst to join our dynamic team. The Performance Analyst will be responsible for processing of business processes and initiatives to ensure the attainment of the organization’s goals and objectives. This role is also responsible for activities that support the creation and management of dashboards and reports which will guide the management’s decision-making process. This role presents an exciting opportunity for an individual who is passionate about data analytics and eager to contribute their expertise to our growing organization.
Job Description
Building and designing reports from multiple data sources exported from varied systems and tools
Generating and updating daily, weekly, monthly, and yearly KPI reports to be used in tracking and evaluating team performance
Work in direct partnership with leadership to understand the organization needs around data analysis and data processing aimed towards implementing data-driven decisions
Accountable for real-time reporting, documenting and diagnosing trends on key performance metrics
Implementing processes for data collection, cleanup, maintenance, analysis, forecasting and validation for organization-wide data
Executes marketing response forecasts and owns the development and implementation of staffing and metric models, reporting and analysis
Develop, maintain, and update process related handbook for all aspects of the role
Qualifications:
Bachelor in Statistics, Computer Science, Economics, Data Science, or other relevant experience working with data and data analytics
Must have experience and knowledge on performance metric analysis
Must have Structured Query Language skills and intermediate to advanced proficiency in MS Excel/Google Sheets
Inquisitive and analytical to understand root causes and patterns in data
Proactive in communicating with the team any identified areas of opportunity
Excellent organization skills to handle multiple tasks within set deadlines
Excellent oral and written communication skills to effectively convey information and develop presentations for multiple levels of the organization
Strong quantitative skills in data management and application of statistical tools and models
Must be willing to work on US Business hours
Experience on workforce management with a call center company is an advantage
What’s in it for you:
Competitive Compensation: Earn $3 to $5 per hour, commensurate with your skills and experience.
Work Your Way: Embrace the convenience of remote work from your chosen workspace.
Health and Happiness: Comprehensive Health, Dental, and Life Insurance for you and your loved ones for Philippine based team members only.
Wellness Perks: We care about your work-life balance and offer health and wellness benefits.
Success Incentives: Enjoy company bonuses and performance-driven rewards.
Soar with Us: Opportunities for career growth and promotions await you.
Positive Vibes Only: Experience a supportive and uplifting work culture.
Annual Bonus: We value your dedication throughout the year, rewarding you with annual performance bonus shared at the end of the year.
Performance Raise: Your hard work doesn't go unnoticed. Be ready to seize opportunities for salary increase based on your outstanding performance.
System Requirements
To ensure optimal performance and functionality while using different web and application tools, please make sure that your system meets the following requirements:
Operating System:
Windows: Windows 8.1 (64-bit) or higher
macOS: macOS 10.13 (High Sierra) or higher
Processor:
Intel: Skylake-class 6th Gen i3, i5, or i7 processor or higher
AMD: Excavator-class (2015) processor or higher
Memory (RAM):
A minimum of 8 GB of RAM is required.